How can we help you?
Find quick guidance for your Vfirstpe account, payments, transfers, recharge, bills, security and support requests.
Account & Login
Get help with registration, sign in, password recovery, OTP and account access.
View HelpWallet & Add Money
Learn about wallet balance, adding money and available payment methods.
View HelpSend & Transfer Money
Find guidance for sending money, bank transfers, beneficiaries and Scan & Pay.
View HelpRecharge & Bills
Learn how to make supported mobile recharges and utility bill payments.
View ServicesSecurity & Safety
Get security guidance for passwords, OTPs, suspicious activity and account protection.
Security GuideAccount Support
Sign in to create a secure support ticket linked to your Vfirstpe account.
Sign InQuick Help
Start with these common questions
These are some of the most common areas where users may need help.
Still couldn’t find what you need?
Contact our support team for general assistance or sign in to create an account-linked support ticket.